m2 retail for retailers in fashion and sport

 

m² retail fashion management training:

Sale and service

Leadership and coaching

Retail business skills

Human resources

 

 

Sale and service

 

What shows on the receipt is usually not what your customers really buy.

Why do customers buy a brand or product at your shop of all the shops offering the same or similar wares? What is your added value? Your personnel/ staff/ employees!

Anyone can be a shopassistant... but there are few salespeople who generate customer loyalty in a pleasant way – working in a customer-oriented (what’s that?) and turnover-oriented (how does that work) style.

  • Helping more customers at the same time
  • Customer-oriented advice
  • Greater customer satisfaction
  • Increase in conversion and average purchase value

    Day or evening training for every level and in combinations of three basic modules:

  • From customer-friendly to customer-oriented:selling and service, communication and behavior
  • Know what you are wearing! Product and fabric knowledge
  • That suits you! Styling advice

     

    		•
    contact    sitemap    dutch version m² retail ? 

    © 2009 m² retail